Isabelle Roskam is committed to ensuring that the collection and processing of data collected through the site comply with the General Data Protection Regulation (GDPR).

The various forms on the site request only necessary personal data and indicate:

  • The objectives for collecting this data (purposes);
  • The data that is mandatory for managing your request;
  • Who will be able to access this data.

Personal data collected as part of the services offered on the site are processed according to secure protocols.

Data Rights

In compliance with the General Data Protection Regulation (GDPR), users have the following rights regarding the data that the ASBL Voy collects about them:

  • Right of access
  • Right to rectification
  • Right to erasure (right to be forgotten)
  • Right to restriction of processing
  • Right to data portability

For any request concerning these rights, users can contact Isabelle Roskam by email at info@voyasbl.be with the subject of their request or via the contact form.
Isabelle Roskam will respond to the request regarding the rights listed above within one calendar month after receiving the request.
If Isabelle Roskam receives numerous or complex requests, the response time may increase by a maximum of 2 additional months.

For security reasons, Isabelle Roskam will verify the identity of the person submitting the request for each request related to these rights. To do this, the person concerned will be invited to take one of these two actions:

  • Send a copy of an official document (ID card, passport) and a copy of a utility bill (telephone, electricity, etc.) that clearly mentions the name and address of the person concerned.
  • Call Isabelle Roskam, who will perform a strict telephone verification consisting of comparing the answers provided by the user with the information available.

Isabelle Roskam will respond to the request only after positive identification.

About Cookies

What is a cookie?

A cookie is a small text file saved by a website's server in the browser of your computer or mobile device when you visit that website. The cookie contains a unique code that allows your browser to be recognized during your visit to the website ("session cookie") or during future repeated visits ("permanent cookie").

Cookies can be placed by the server of the website you are visiting or by partners with whom this website collaborates. A website server can only read the cookies it has placed itself; it has no access to any other information on your computer or mobile device.

Cookies are stored on your computer or mobile device in your browser's directory.

The content of a cookie generally consists of the name of the server that placed the cookie, an expiration date, and a unique encrypted code.

Cookies generally ensure a smoother and faster interaction between the visitor and the website. Furthermore, they help the visitor navigate between different parts of the website. Cookies can also be used to make the content of a website or the advertising on that site more relevant to the visitor and to adapt the website to the visitor's personal tastes and needs.

Internal cookies necessary for the site to function

These cookies are required to allow visits to our websites and the use of certain parts of them. These cookies allow you, for example, to navigate between different sections of the websites, complete forms, place orders, view a multilingual website, and update the contents of your shopping cart. If you refuse these cookies, certain sections of the website will not function as they should, or at all.

Audience measurement cookies

This site uses Google Analytics to collect information about the use of the website by visitors, with the aim of improving the content, better adapting the content to the wishes of visitors, and increasing user-friendliness. For example, this site uses cookies provided by Google Analytics. When using this type of cookie, the data collection process depends on the operation of the advertising network.

analytics.js

  • _ga:
    • Retention period: 2 years
    • Description: Used to distinguish users
  • _gid:
    • Retention period: 24 hours
    • Description: Used to distinguish users
  • _gat:
    • Retention period: 1 minute
    • Description: Used to throttle request rate

ga.js

  • __utma:
    • Retention period: 2 years after the last update
    • Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and no existing __utma cookies exist. The cookie is updated every time data is sent to Google Analytics.
  • __utmt:
    • Retention period: 10 minutes
    • Description: Used to throttle request rate
  • __utmb:
    • Retention period: 30 minutes after the last update
    • Description: Used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and no existing __utmb cookies exist. The cookie is updated every time data is sent to Google Analytics.
  • __utmz:
    • Retention period: 6 months after the last update
    • Description: Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the JavaScript library is executed and is updated every time data is sent to Google Analytics.

We also collect your IP address to determine the city from which you are connecting and also as a security measure.

No information related to these cookies is transferred to third parties or used for other purposes.

Google ensures that it has implemented all necessary security measures to guarantee data security through its adherence to the "Privacy Shield," the certification of which is visible via this link: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI

You can choose to refuse cookies and the statistical analysis of your browsing data via the opt-out procedure available via this link: https://tools.google.com/dlpage/gaoptout?hl=en

Data Retention Period

Here is the retention period for data collected by ASBL Voy:

  • Information request to Isabelle Roskam: 1 year after receipt of the request